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About ZAMP
ZAMP is a restaurant operator that has managed a portfolio of authentic and diverse brands since 2011. The company stands out by combining technological innovation with a strong commitment to delivering remarkable experiences aligned with consumer expectations.
The Challenges
ZAMP faced significant challenges in operating its technology infrastructure, especially due to the complexity inherited from previous acquisitions and operations. These obstacles hindered visibility, cost control, and operational efficiency in infrastructure management.
Lack of Visibility
ZAMP faced critical challenges in centralizing cost management and optimizing resource usage due to operations in three distinct cloud environments. In this scenario, technical and executive teams struggled to access reliable insights quickly and assertively, compromising decision-making.
Cost Reduction
The complexity of the legacy environment, combined with several ongoing migrations, increased the need to reduce operational costs. The team had difficulty prioritizing optimization efforts due to the lack of assertive visibility, which led to high expenses.
Operational Efficiency
Manual processes consumed many team hours, especially in performing allocations and cost analyses. In addition, the lack of customized alerts delayed responses to budget deviations. As a result, the operation lost efficiency and agility.
The Solution
To overcome these difficulties, ZAMP decided to implement Pier Cloud, a FinOps platform. This strategic decision transformed the management of its multicloud operation.
Through the Lighthouse product, it was possible to automate ZAMP’s chargeback process, with automatic cost allocations, eliminating the use of spreadsheets and reducing manual work. The chargeback was implemented across all environments, including AWS. In addition, centralized dashboards and customizable alerts were created to give executive and technical teams a clear and immediate view of spending and efficiencies in the environment.
With the use of CCA – Cloud Compliance Analyzer, it was possible to generate practical insights that allowed ZAMP to prioritize optimization strategies such as resizing SAP machines, implementing reservation and savings plan strategies, and reducing Kubernetes clusters.
Another highlight was the cost reduction achieved through the deactivation of unused resources and the optimization of existing ones based on CCA insights.
ZAMP’s Results
The partnership with Pier Cloud helped ZAMP optimize costs and improve strategic processes, achieving operational efficiency. Pier’s multicloud platform centralized management and generated significant savings, which increased agility and directly contributed to the success of operations.
ZAMP achieved expressive results in just a few months of operation, with highlights including:
Tangible Savings
- Reduction of monthly cost by more than 35%.
Operational Efficiency
- Automation of cost allocation and alert generation.
- Significant reduction of hours spent on manual processes.
Centralized Visibility
- Dashboards accessible to both executive and technical audiences, promoting transparency and accountability.
- Alerts configured by project, ensuring greater control and prevention of deviations.
Next Steps
With the results achieved so far, ZAMP plans to:
- Expand the use of Pier Cloud to new dashboards and reports.
- Configure more customized alerts to improve budget management.
- Integrate the platform with other teams, maximizing organizational impact.
- Use additional platform products focused on cost optimization and automation.
The partnership between ZAMP and Pier Cloud is an example of how technology and collaboration can turn challenges into opportunities and shows how Pier Cloud delivers real value to its clients.
Testimonials
“The partnership between ZAMP and Pier Cloud was essential for effectively implementing FinOps practices. Pier Cloud provided us not only with the necessary technological tools, but also with strategic knowledge to monitor and optimize our cloud expenses. Thanks to this, we achieved significant operational efficiency, reduced costs, and redirected those resources to other strategic areas of our business. Additionally, we are accelerating the adoption of the FinOps culture within ZAMP, which allows us to continue optimizing our cloud spending and maximizing our return on investment.”
Renzo Petri, Technology Director
“Working with Pier Cloud is transformative. The centralized visibility they provided not only helped reduce costs but also brought valuable insights to our daily operations. Today, we can make faster, more strategic decisions with the support of a platform that adapts to our needs. This partnership is helping us on our journey of evolving as a food tech.”
Gustavo Zampieri, Tech Manager DevOps, FinOps and SecOps
“The partnership with Pier Cloud was a turning point for ZAMP. With the implementation of the FinOps platform, we achieved unprecedented visibility into our cloud costs and operations. This not only allowed us to significantly reduce costs but also optimized our processes and increased agility in strategic decisions. This collaboration reaffirms our commitment to innovation and efficiency, positioning ZAMP as a benchmark in the sector.”
Fernanda Toscano, VP Tech