Customer success

One of the main pillars of Cloud Framework is the definition of the company’s cloud strategy. Through a series of interviews with company executives, managers and the technical team, we quantify both the company’s cloud strategy and its adoption.

This stage is essential because it becomes the lens through which all other strategies and implementations are seen. Cloud Computing vision and its strategy will guide the implementation of a sustainable management framework.

In this pillar, we go into detail as to how we track and manage cloud costs, but we also look into the configuration and persistence of technological resources, for example, tagging to identify projects and business units, etc.

This is one of the more flexible pillars, as we also implement, if necessary, multi-cloud dashboards for a wholesome view of your expenditure, regardless of the public cloud source.

After starting FinOps work with Mars in 2021, Pier Cloud quickly generated tremendous value for the multinational by reducing its cloud spending chargeback process from one week to just a few hours, automatically updated every day.

In addition, working together with Mars’ operations team, Pier Cloud managed to achieve savings through initiatives such as Rightsizing, Start/Stop, Family Fit, and Machine Reservation, resulting in a 13x ROI for the multinational.

PagBank is a pioneer and leader in the Brazilian online payment market. Part of UOL, the leading internet company in Brazil, PagBank offers a portfolio of payment solutions for e-commerce, serving online stores as well as physical establishments.

PagBank has been working alongside Pier Cloud since 2020 in the development of its FinOps core, jointly implementing a wide range of capabilities such as anomaly detection, compliance, idle resource detection, cost reduction, and more.

With hundreds of developers, any technological change is always a challenge for PagBank, especially when much of its infrastructure is expressed as code. To migrate more than 2,500 EBS volumes from GP2 technology to GP3, PagBank relied on Pier Cloud’s support, which developed the “hot migration” functionality for the volumes.

In practical terms, this meant that even if a developer hadn’t yet updated their Terraform with the GP3 option, Pier Cloud’s Autofix would recognize a GP2 volume at launch and automatically migrate it, allowing for savings of up to 32% with the new GP3 disks.

PagBank launches and terminates hundreds of new EBS disks daily, and they currently rely on Pier Cloud’s automation solution to maximize savings with minimal developer effort.

One of the top 5 retailers in the country, began working with Pier Cloud in 2019. One of the main concerns for Via Varejo has always been budget control for its cloud spending.

In 2019 and 2020, Via underwent several changes in its cost identification and billing model (showback and chargeback). Even so, it was always a challenge to segment a department’s budget across multiple projects that do not have their own budgets. Pier Cloud then collaborated with Via Varejo’s team to implement the Synthetic Budget module.

Pier Cloud’s Synthetic Budget involves setting a preliminary benchmark for budget segments based on the behavior and consumption forecasts of the applications or consumption units that make up the budget.

With Pier Cloud’s help, Via Varejo gained greater control over its overall budget, identifying when any project or even squad deviates from the expected consumption profile, considering factors such as seasonality, technology changes, anomalies, etc.

Currently, Via Varejo has its SSO integrated with Lighthouse, and all budget and idle resource management is controlled by Pier Cloud’s FinOps platforms.