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Terms of Use

Last updated: September 2025

1. Acceptance of Terms

By accessing or using the Pier Cloud website or platform (the “Service”), you agree to be bound by these Terms of Use (“Terms”), including any additional terms and policies referenced herein. If you do not agree to these Terms, do not use the Service.

2. Description of Services

Pier Cloud provides a comprehensive FinOps platform that enables enterprise users and partners to manage, optimize, govern, and modernize their cloud financial operations. The platform includes — but is not limited to — modules such as Lighthouse, CCA, Autofix, LIA, Space, Spot, SP Manager, and SkyLift.

3. Use Restrictions

You agree not to, directly or indirectly:

  • Copy, reproduce, modify, reverse engineer, disassemble, decompile or create derivative works of any part of the platform;
  • Use automated systems (e.g., bots, crawlers) to extract or scrape data;
  • Access the Service in order to build a competing product or service;
  • Circumvent or attempt to circumvent any access or security controls;
  • Use the Service for any illegal, harmful, or unauthorized purpose.

Pier Cloud reserves the right to suspend or terminate access in case of violation.

4. Proprietary Rights

All software, code, algorithms, visual elements, product names, features, and data flows are the exclusive intellectual property of Pier Cloud Tecnologia Ltda. All rights are reserved unless otherwise specified. Nothing in these Terms grants you ownership or license over Pier Cloud’s intellectual property.

5. Privacy & Data Protection

Use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and store personal and usage data. Pier Cloud complies with applicable data protection regulations, including Brazil’s LGPD, the European GDPR, and the U.S. CCPA.

6. Warranties and Disclaimers

The Service is provided “as is” and “as available”. Pier Cloud makes no warranties, express or implied, regarding the reliability, availability, or accuracy of the platform or its outputs. This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be error-free, uninterrupted, or meet your expectations.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Pier Cloud shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of data, profits, business opportunities, or reputation, arising from or related to the use or inability to use the Service.

8. Indemnification

You agree to indemnify and hold harmless Pier Cloud and its affiliates, employees, and partners from any claims, losses, damages, or expenses arising out of your misuse of the Service or violation of these Terms.

9. Changes to Terms

Pier Cloud may update these Terms from time to time. Continued use of the Service after such updates constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

10. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the Federative Republic of Brazil. Any dispute arising out of or relating to the Service shall be submitted to the courts of São Paulo, Brazil.

11. Contact

For any legal questions, please contact:
📧 legal@piercloud.com.br