Núclea strengthened its FinOps practice by adopting Pier Cloud as its strategic FinOps platform. Focused on increasing cost visibility, fostering shared accountability, and empowering teams with greater autonomy, the company advanced its FinOps maturity by moving away from centralized processes.

With Pier Cloud, Núclea not only automated critical processes but also improved operational efficiency by giving business and technical teams direct access to the insights they need to make informed decisions.ery day.

Company Overview

Núclea is a leading provider of technology and data intelligence solutions, serving more than 800 organizations across financial services, insurance, and real estate markets. In 2024, the company processed more than 40.7 billion transactions, representing over R$18.4 trillion in financial volume.

Its portfolio includes fraud prevention solutions, data intelligence, asset and policy registration, payment processing, tokenization, blockchain services, and financial market infrastructure that supports critical interoperability services across the financial ecosystem.

Operating highly complex multi-cloud environments, Núclea needed a platform capable of delivering more than technical visibility. The organization required flexibility, customization, consultative support, and the scalability to evolve alongside its FinOps program.

The Challenge

Before implementing Pier Cloud, Núclea faced several challenges that limited the expansion of its FinOps practice across the organization.

Limited access to cost data

Cloud cost information was concentrated within the central FinOps team, limiting visibility for business and technical stakeholders.

Limited operational visibility

Managers and engineering teams needed faster access to cloud cost insights to identify opportunities and accelerate decision-making.

Building shared accountability

Because cloud financial data remained centralized, ownership of cloud costs was not consistently distributed across teams.

Need for more meaningful business metrics

The company sought deeper operational indicators capable of connecting cloud costs with revenue and broader business performance.

The Solution

Pier Cloud was selected for its flexibility, customization capabilities, and consultative approach. The implementation was conducted collaboratively, providing the foundation for the company’s ongoing FinOps evolution.

Key initiatives included:

  • Decentralized access: Business and engineering teams gained access to personalized dashboards, enabling them to monitor and understand their own cloud costs.
  • Expanded business intelligence: New KPIs combined technical, financial, and business metrics, allowing cloud costs to be analyzed alongside budgets and other strategic performance indicators.
  • Shared accountability: Broader access to data empowered individual teams to take ownership of cloud spending and make informed decisions independently.
  • Continuous adaptability: Pier Cloud’s flexibility enabled dashboards and reports to evolve quickly as new business requirements emerged.
  • FinOps culture development: As part of its transformation journey, Núclea hosted its first FinOps Day with support from Pier Cloud, increasing organizational engagement and reinforcing FinOps as a company-wide practice.

The Results

By improving visibility and expanding access to cloud financial data, Núclea accelerated the maturity of its FinOps program.

Key outcomes included:

  • Greater autonomy across business and technical teams, enabling more proactive cloud cost management.
  • Development of new business metrics that connected cloud investment with generated value.
  • Increased platform adoption across technical, financial, and non-cloud teams, strengthening the organization’s analytical culture.
  • Broader ownership of cloud costs through decentralized decision-making, reinforcing shared accountability across the business.

Customer Testimonials

Customer Testimonials

With Pier Cloud, we were able to involve more teams throughout the process. Today, anyone accessing a cloud console also wants to understand the associated costs. That significantly expanded shared accountability.

Osnildo Silva
FinOps IT Governance Specialist

The platform played an important role in advancing Núclea’s FinOps culture. Previously, people depended on our team for information. Today, they can access the data, interpret it, and take action independently.

Daniel Augusto Saule
FinOps IT Governance Manager

Lessons Learned

Núclea’s experience demonstrates that FinOps maturity depends as much on organizational behavior as it does on technology.

One of the company’s biggest lessons was that FinOps becomes truly scalable when financial knowledge is no longer centralized. By expanding access to cloud cost data and combining it with a flexible platform, the organization transformed visibility into action.

Another important takeaway was the value of leadership engagement and cross-functional collaboration. As more teams adopted FinOps practices in their daily operations, the organization also developed new business indicators capable of connecting cloud costs with business value, enabling more strategic decision-making.

Next steps

Núclea plans to continue expanding its FinOps journey by:

  • Extending platform adoption across additional teams.
  • Developing unit-level metrics that connect cloud costs with strategic business indicators.
  • Strengthening collaboration between technical and finance organizations.
  • Expanding dashboards with product-level cost visibility.

Núclea’s journey demonstrates that building a mature FinOps practice goes beyond implementing technology. It requires collaboration, strategic alignment, and the right platform to enable continuous organizational evolution.tools.