As cloud environments continue to grow in complexity, enterprises face increasing challenges in maintaining cost visibility, optimizing resources, and aligning technology decisions with business goals.
ZAMP experienced this challenge while managing a complex multicloud environment across three cloud providers. The company needed a more structured approach to FinOps to improve visibility, automate operational processes, and identify optimization opportunities faster.
To address these challenges, ZAMP adopted Pier Cloud, a FinOps platform designed to help organizations manage complex cloud environments with greater visibility, control, and efficiency.
Within five months, ZAMP improved its FinOps operations, achieved more than 35% reduction in monthly cloud costs, automated critical processes, and established a more strategic approach to cloud optimization.
About About ZAMP: A global brand operator scaling technology across complex environments
ZAMP is a leading food service company operating some of the world’s most recognized brands, including Burger King, Popeyes, Starbucks, and Subway.
With technology playing a critical role in business growth and operational efficiency, ZAMP needed to strengthen its cloud cost governance and improve its FinOps maturity.
As its technology environment evolved, the company required a centralized approach to connect technical and executive teams around reliable data and more effective cloud decisions.
The Challenge: Gaining control over cloud costs without slowing innovation
As cloud adoption grew, ZAMP needed a more effective way to understand, optimize, and govern cloud spending.
Lack of unified cloud visibility
With operations distributed across three cloud environments, ZAMP needed a centralized view of cloud spending to support both technical and executive decision-making.
Without a unified layer of analysis, identifying cost deviations, savings opportunities, and optimization priorities became more challenging.
Reducing manual effort across cloud financial operations
Processes such as cost allocation and financial analysis required significant manual effort from teams, reducing the time available for strategic initiatives.
Additionally, the lack of customized alerts made it harder to proactively identify budget deviations and respond quickly.
Turning cloud data into actionable optimization decisions
In a complex cloud environment, determining which actions would deliver the greatest financial impact required time-consuming analysis and coordination across teams.
ZAMP needed a more structured approach to identify, prioritize, and execute cloud optimization initiatives.
The Solution: bringing automation and visibility to FinOps with Pier Cloud
To improve its cloud cost management strategy, ZAMP implemented Pier Cloud, a FinOps platform designed for organizations managing complex cloud environments.
The platform centralized cloud data, automated key operational processes, and provided actionable insights to support better cost and efficiency decisions.
Automating cloud financial management with Lighthouse
With Lighthouse, ZAMP automated chargeback and cost allocation processes, eliminating manual spreadsheet-based workflows and reducing operational effort.
This automation improved transparency, consistency, and efficiency across cloud financial management activities.
Identifying optimization opportunities with Cloud Compliance Analyzer (CCA)
Through the Cloud Compliance Analyzer (CCA), ZAMP gained practical insights to prioritize optimization initiatives, including:
- SAP machine right-sizing;
- Reserved Instances and Savings Plans strategies;
- Kubernetes cluster optimization;
- removal of unused resources.
These insights enabled teams to focus efforts on initiatives with greater financial and operational impact.
Creating continuous visibility across teams
Centralized dashboards and customized alerts provided technical and executive teams with clearer visibility into cloud consumption, improving collaboration between technology, finance, and business stakeholders.
The Results: Faster decisions, lower costs, and greater cloud efficiency
The partnership between ZAMP and Pier Cloud delivered measurable improvements in cloud cost management and operational efficiency.
35%+ Reduction in monthly cloud costs
By identifying waste and optimization opportunities, ZAMP significantly reduced recurring cloud expenses.
Increased operational efficiency
Previously manual processes, including cost allocation and cost monitoring activities, were automated, reducing operational effort.
A single view across complex cloud environments
ZAMP gained a unified view of cloud consumption and efficiency, connecting technical insights with executive decision-making.
Faster, more strategic decisions
With reliable data and actionable insights, teams were able to prioritize optimization initiatives with greater impact.
Customer Impact
Working with Pier Cloud has been transformative. The centralized visibility they provided not only helped us reduce costs but also brought valuable insights into our daily operations. Today, we can make faster and more strategic decisions with the support of a platform that adapts to our needs.
Gustavo Zampieri
Tech Manager DevOps, FinOps and SecOps
The partnership with Pier Cloud was a turning point for ZAMP. By implementing the FinOps platform, we gained unprecedented visibility into our cloud costs and operations. This allowed us to significantly reduce costs, optimize processes, and increase agility in strategic decision-making.
Fernanda Toscano
VP of Technology
The partnership between ZAMP and Pier Cloud was essential for implementing effective FinOps practices. Pier Cloud provided the technology and strategic knowledge needed to monitor and optimize our cloud spending. As a result, we achieved significant operational efficiency, reduced costs, and accelerated FinOps adoption across the organization.
Renzo Petri
Director of Technology
Next Steps: continuing the FinOps journey
Building on the results achieved, ZAMP continues to expand its FinOps journey with Pier Cloud through:
- expanding dashboards and reports;
- creating additional customized alerts;
- integrating the platform with new teams;
- leveraging additional capabilities focused on cloud optimization and automation.
The partnership between ZAMP and Pier Cloud demonstrates how organizations can transform complex cloud environments into more efficient, predictable, and strategic operations through a modern FinOps approach.
